About Forklift Agency
Forklift Agency Ltd is one of the largest forklift training providers in the UK. Family-owned and run since 2007, Forklift Agency offers a high level of customer service and a loyal customer base.
As a family business, our values remain true to the customer. Ensuring that from telephone call to booking to training the service remains professional and that the customer is happy with the service received.
Our Instructors
All of our forklift instructors have been vetted by ourselves and are highly qualified and accredited to BRITTOPS, RTITB, AITT, NPORS or ITSSAR.
All of our instructors must meet our high expectations and ensure our clients and we achieve satisfied customers. All Forklift Instructors ensure that all trainees are qualified to the highest possible levels, whilst following HSE legislation at all times.
All relevant staff are kept up to date by our instructors, on the progress of their employees.
Duty of Care
All companies and businesses have a “Duty of Care” to employees and customers to ensure all actions undertaken by competent staff. Forklift Agency’s aim is to assist with “quality”.
On-going Checks
All of our forklift instructors and examiners have been checked and their paperwork is all up-to-date. We do not allow for failures so that you, our customer, are completely satisfied with the training and service provided.
Meet The Team
Rhys Adams
Rhys is the Director of Forklift Agency Limited and the driving force behind its creation. The website was originally launched in 2006 to help generate work for his stepfather, a qualified forklift instructor. As demand grew, Rhys took his accountant’s advice and formally established Forklift Agency Limited on 19th February 2007.
For many years, Rhys worked closely with his stepfather Jeff, supporting the business with marketing and accounts. Following Jeff’s passing in November 2024, Rhys has continued to lead the company with the same passion and commitment.
Today, Rhys maintains a hands-on role within the business. He plays a key part in the development of internal systems, including the design of the company’s bespoke CRM and the streamlining of certification processes. Rhys also works closely with our Training Manager, Kieran Scott, to ensure the agency continues to deliver a high standard of service.
Kieran Scott
M. 07733 884755 | E. kieran@forkliftagency.co.uk
Kieran Scott joined Forklift Agency full-time as Training Manager in November 2024, bringing with him a wealth of experience from his previous role as Operations Manager at an international supply chain company.
Kieran’s approach is built on continuous improvement, with a strong focus on quality and efficiency rather than speed. He is passionate about the development and progression of others, promoting open communication and team involvement at every opportunity.
His positive, “can-do” attitude and dedication to reflective practice have played a key role in helping individuals and teams reach their full potential. Kieran is a strong believer in collaboration, and his inclusive leadership style continues to shape a high-performing, motivated training team at Forklift Agency.
More Information
For more information about Forklift Agency or the training courses offered, please use the contact details below or complete the online form.
- Tel: 0330 330 9495
- Mobile: 07733 884755
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Forklift Agency Ltd
First Floor Suite 1.01b
62 King Street
Belper
Derbyshire
DE56 1PZ
